Frequently Asked Questions (FAQs)
How will I receive
my student bill?
How do I guarantee my
seat in my classes?
My Schedule was
dropped for non-payment. What do I do?
I am a SC resident
being charged as a non-resident.
My employer or a third party sponsor is responsible for paying my tuition and
fees? What do I do?
May I keep a credit
balance for future charges?
If a financial hold
is placed on my records, what actions should I take in order to get the hold
released?
What is a BankMobile Refund Selection Kit?
How/When will I
receive my credit balance refund?
My BankMobile Refund Selection Kit has not been
received. What do I do?
My BankMobile refund check was mailed from BankMobile
but has not been received. What do I do?
Do you accept
credit card for payment of charges?
Does Tri-County
Technical College have a tuition payment plan?
Does Tri-County
Technical College have a book payment plan?
How do I purchase
and receive my parking decal?
How do I purchase
and receive my Tri-County Technical College Student ID?
How do I apply for financial aid?
FINANCIAL AID:
SCHOLARSHIPS, LOANS OR GRANTS
How will I receive my student bill?
Student bills are no longer mailed. Your student bill will be
available online about an hour after you are registered for the term. To view your bill and schedule, log in to My TCTC and click the My
Bill/Schedule tile. If you cannot access your online bill, please
call the Business Office at 864-646-8282 option 2.
How do I
guarantee my seat in my classes?
Once you have seen
your advisor and registered yourself in classes, a seat is held in those
classes until the payment deadline. Your seat in the class is secured when
financial aid funding has posted to the student account, and you are enrolled
in the payment plan for the particular term, or full payment has been made of
the balance owed. If you change your schedule at any time during
the drop/add period of the term, it is recommended that you review your online
bill to determine if a balance has been created as a result of the schedule
change. Be aware that dropping a class may cause a reduction in financial aid
resulting in a balance due. You must be
paid in full or enrolled in a payment plan at each payment deadline or you will
be dropped from your entire schedule. To view your bill and
schedule, log in to My TCTC and click the My Bill/Schedule tile.
My Schedule was dropped for
non-payment. What do I do?
You will need to add your classes back and then pay your tuition
and fees. You must be prepared to make full payment or enroll in the payment
plan by the next payment deadline. In addition, there may be a late fee
assessed. Payments can be made by cash or check in the Business Office or paid
online
I am a SC resident being charged as a
non-resident.
Contact the Student Records Office to determine your residency
status at 864-646-8282 option 1. Requests for evaluation of residency must be
complete by the appropriate deadlines established by the Student Records
Office.
It is an accounts receivable account where all individual student
financial transactions with the college are maintained.
My employer or a third
party sponsor is responsible for paying my tuition and fees? What do I
do?
The Business Office requires a written authorization from the third party sponsor with a detail list of students and
approved charges to be billed to the sponsoring agency. The authorization
should also state the duration of the authorization by term or date range. The
authorization must be submitted by an authorized agent representing the
sponsoring agency. Authorizations are required before the tuition deadline each
semester. Invoices are processed by mid-term each semester.
May I keep a credit balance for
future charges?
Yes, only if a written request is submitted to the Business Office
prior to the refund period each term.
Contact the Business Office at 864-646-8282 option 2 after paying
the balance owed. Students may not graduate, receive grades or attend
subsequent terms with a balance owed on their student account.
A part-time student for fee payment purposes is one who is
enrolled for less than 12 regular semester hours.
What is a BankMobile Refund Selection Kit?
The BankMobile Refund Selection Kit is a
tool to select your refund preference. Once you receive your envelope in the
mail, log on to www.RefundSelection.com enter your Personal Code and
select the refund option of your choice. Students may change their refund
preference at any time at www.RefundSelection.com. Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: https://bankmobiledisbursements.com/refundchoices/.
Students have two free refund disbursement options:
* Money
available during the college’s schedule refund timeline |
|
Direct Deposit to any domestic bank account:
- Provide your bank information to BankMobile
- Verify bank information
- Money is transferred to your bank
account within one to two business days during the college’s schedule
refund timeline
The BankMobile Vibe Account:
- BankMobile Vibe is an internet only, non-interest bearing checking account.
- Fully functioning FDIC-Insured
Checking Account
- Withdraw cash from Allpoint ATMs – one available at the Pendleton Campus
and one at the Easley Campus (out of network ATM fees apply)
- Fee schedule available within one
click on BankMobile web site.
- Money is transferred to your BankMobile Vibe account the same day during the
college’s schedule refund timeline
How/When will I receive my credit
balance refund?
All refunds will be
processed for students beginning approximately four weeks after the start of the
main session each term. All refunds will be processed through BankMobile, a third party
processor. You, the student, must select your refund preference in order for a
refund to generate or process. Failure to choose a refund preference or update
your student address on your Bank Mobile account will result in a delay of
processing the student refund. Students can check the status of their refund
online at www.RefundSelection.com. During the scheduled refund
process timeline, log in and verify your disbursement status (but, only if you
have activated your account by choosing a refund preference).
My BankMobile Refund Selection Kit has not been
received. What do I do?
Contact the Business Office at 864-646-8282 option 2 to
investigate the status of your BankMobile Refund
Selection Kit. If there is an issue, the Business Office staff can generate an
Instant Personal Code that you can use to select how you want to receive your
refund.
My refund check was mailed from BankMobile but has not been received.
What do I do?
The Business Office submits to BankMobile
student address information as it is listed on a student’s account. It is the
responsibility of the student to verify that the address on file is accurate
before the refund process begins each term. Students must contact BankMobile directly if their refund has not been received
within 10 business days of the original refund date. Student address
information can only be updated by the student and submitted to BankMobile. Call Bank Mobile at 877-327-9515.
Do you accept credit card for payment
of charges?
Yes, Tri-County Technical College accepts Discover, MasterCard,
Visa, and American Express, online only.
Currently, there is a 2.75% service fee when paying by credit or debit card. TC
also offers an e-Check payment option at no additional charge. To pay by
e-Check, students must pay online by logging onto their My TCTC account and use
their bank routing number and account number.
An e-Check is an electronic direct debit to your checking account.
Any checking account can be used, provided it allows for direct draft, and is
drawn against an account with a US bank. We can only accept payments in US
dollars. When making an e-Check payment, you must provide your routing number
and checking or savings account number. Please verify this information with
your financial institution.
Verification of bank account number and funds availability through
the ACH (Automated Clearing House) system will take place and the debit to your
bank account will occur within 3 to 5 business days after the payment
transaction is completed on-line. Therefore, to avoid overdrafts, it is
strongly recommended that there are sufficient funds available at the time of
payment.
Equity line accounts and investment accounts cannot be used for
ACH debit transactions. Please verify account information with your financial
institution if you are uncertain.
There is a $30.00 NSF fee assessed to the student account for any
returned e-Check payment. This will be in addition to any charges assessed by
the financial institution.
Does Tri-County Technical College
have a tuition payment plan?
Tri-County offers an interest free monthly payment plan which is
due on the 5th of each month. There is a $30 per semester
nonrefundable enrollment fee. Students
must enroll in a payment plan before the payment deadline to confirm their
registration and retain their class schedule. See the Cashiers in the Business
Office to include books.
·
Log into My TCTC, click on
the My Payments tile
·
Click Enroll in an
Installment Payment Plan
You can pay your payment plan via draft from your bank account
(with a routing number and account number) or with a credit card (There is
2.75% service fee on all debit/credit card transactions. No fees apply if you draft your bank
account). You can also enroll in Auto Pay for an automatic monthly draft. If you add a class after enrolling in a
payment plan, you must “Consolidate” your plan.
Consolidating gives approval to add the additional charges to your
payment plan.
Does Tri-County Technical College
have a book payment plan?
Yes, TCTC offers a book payment plan. The book payment plan is
only available during specific period each term. It generally begins 10 days
before the first class day of Session A. There are no
exceptions.
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How do I purchase and receive my
parking decal?
Parking permits are mandatory for all students and employees.
Visit the My Payments tile in MyTCTC or click the link to obtain a parking permit (https://www.permitsales.net/tctc), and follow the online instructions (https://www.permitsales.net/pages/permit.jsf).
Parking permits are $30 for a single vehicle and $15 for each additional vehicle. Permits will be mailed to the address provided as soon as the transaction has been completed.
Once this is done, you may print the confirmation e-mail and place it on the dash of your vehicle until the permit arrives.
Per Campus Police, the parking permit is to be displayed on the bottom left side back window (if there is already a permit in that location, please display in the same area).
Parking permits expire at the end of the Summer term.
How do I purchase and receive my
Tri-County Technical College Student ID?
All students enrolled at Tri-County Technical College are required
to have a Tri-County Technical College Student ID. There is no charge for the
initial Student ID provided to the student. TC Central issues student IDs at
the College. If a student misplaces their Student ID, the student must pay a
$5.00 ID replacement fee at the Business Office. Once paid, students should
take the receipt to the TC Central for issuance of a new student ID.
How do I apply
for financial aid?
All students are encouraged to apply for financial aid. To apply, you
must complete the Free Application for Federal Student Aid (FAFSA) at fafsa.gov. Please visit tctc.edu/fafsa if you have questions or need assistance.
FINANCIAL
AID: SCHOLARSHIPS, LOANS OR GRANTS
Note: If you are receiving Title IV financial aid, such as
Pell Grant, SEOG Grant, or Direct Loans, you must complete the
"Authorization to Permit Financial Aid to be used for Payment of Other
Charges." These charges include bookstore charges, parking tickets, library
fines, or other miscellaneous charges posted to your student account. You
will complete this authorization through your MyTCTC
portal by clicking on the My Financial Aid tile. This will update the system to
allow financial aid to pay bookstore charges, fees and other miscellaneous
charges. Students will not be permitted to purchase items in the
bookstore using financial aid funding until the agreement is satisfied.
If you are receiving state "LIFE" scholarship or
“South Carolina Needs Based” grant, you must complete the "Certification
Affidavit" through your MyTCTC portal on the My
Financial Aid tile.