Can you see the Login Screen?

If you cannot see the logon screen and receive an error message stating that the page cannot be found, be sure that you can access other websites. See if you can access or

If you cannot access other sites, then it means there is a problem with either your Internet Service Provider (AOL, Charter, etc.) or there is a problem within your home network. Try resetting your cable modem and/or router. If this doesn't solve the problem, call your service provider. If you can access other sites, then it might mean:
  • you are trying to access Blackboard through a desktop shortcut that is no longer functional. Try using this direct link instead:

  • the Blackboard server is down. Close this window to return to the form and complete it to contact the Help Desk.